Privacy Policy

RaiseHQ (“we”, “our”, “the Platform”) is committed to protecting the privacy, security, and confidentiality of all users who engage with our fundraising and investment infrastructure. This Privacy Policy explains how we collect, process, store, and safeguard personal information across the RaiseHQ platform.

By accessing RaiseHQ, you acknowledge and agree to the practices described in this Privacy Policy.

RaiseHQ is not available to residents of the United States, Canada, or any jurisdiction where tokenized offerings require specific licensing, nor to individuals or entities based in sanctioned regions.

• We collect information necessary for platform functionality, compliance, security, and user experience.
   

• 2.1 Personal Identification Data
   

• Full name

• Email address

• Date of birth

• Contact details

• Identity verification documents (for KYC)
   

• 2.2 Startup-Specific Information
   

• For founders:
   

• Company details

• Valuation inputs

• Pitch materials

• Financial documentation

• Milestone plans
   

• 2.3 Investor-Specific Information
   

• For investors:
   

• Investment preferences

• Commitment history

• Risk acknowledgments
   

• 2.4 Transactional & Blockchain Data
   

• Wallet addresses

• On-chain transaction hashes

• Smart contract event data

• Milestone approvals and evidence submissions

• Blockchain data is publicly accessible by design and cannot be altered or deleted.
   

• 2.5 Usage & Device Data
   

• Collected automatically to improve performance:
   

• IP address

• Browser type

• Device type

• Interaction logs

• Cookies

• Session analytics
   

• Collected via:
   

• Cloudflare (security & performance routing)
   

• Google Analytics (usage analytics)

Data is processed through the following internal infrastructure layers:
 

3.1 RaiseHQ Data Cloud
 

Your personal and platform data is stored securely in RaiseHQ’s managed cloud database layer, designed for high availability and strict access control.
 

3.2 RaiseHQ Wallet Infrastructure
 

Wallet interactions, digital equity issuance, and blockchain execution flow through RaiseHQ’s cryptographic wallet infrastructure.
No private keys of users are stored by RaiseHQ.
 

3.3 Third-Party Custodial Partners
 

Funds contributed by investors and deposit flows for buyback campaigns are safeguarded through regulated custodial partners, not held directly by RaiseHQ.
 

3.4 Cloudflare
 

Used for content delivery, threat mitigation, and safeguarding platform performance.

We use personal and platform data strictly for:
 

• Account creation and secure authentication

• Identity verification (KYC)

• Enabling investments and fundraising participation

• Recording on-chain ownership

• Enforcing milestone-based fund release

• Operating buyback campaigns

• Platform analytics, security, and optimization

• Fraud detection and risk mitigation

• Compliance with applicable regulations
   

RaiseHQ does not sell personal data to any third parties.

KYC is required for both founders and investors.

Verification is conducted through RaiseHQ’s integrated identity verification system.

Data collected for compliance is retained securely and only accessed for regulatory or security purposes.

RaiseHQ uses cookies and analytics tracking to improve functionality and user experience.
You may disable cookies in your browser, but certain features may not function correctly.

We share data only in the following cases:
 

• With regulated custodial partners, for execution of fund movement

• With analytics and performance services, such as Cloudflare and Google Analytics

• For compliance, when required by applicable regulations

• With your explicit consent, for fundraising or investor discovery processes
   

We do not share data with advertisers or marketing networks.

Where applicable, users may request:
 

• Access to personal information

• Correction of inaccurate data

• Deletion of account and associated data

• Withdrawal of consent for optional data processing
   

Note:

Some on-chain records cannot be altered or deleted due to blockchain immutability.

Data is retained only for as long as required to operate the platform or comply with regulatory obligations.
 

KYC, transactional, and financial data may be retained longer for audit or compliance requirements.

We implement multiple layers of protection:
 

• Encryption at rest and in transit

• Distributed infrastructure protection through Cloudflare

• Access controls within RaiseHQ Data Cloud

• Blockchain-based immutability for ownership and transaction verification

RaiseHQ may process data across multiple regions through secure cloud infrastructure.

By using the platform, you consent to such transfers where applicable.

RaiseHQ is not intended for use by individuals under 18 years of age.

RaiseHQ may update this Privacy Policy periodically.

Revised versions will be published with updated timestamps.